Product safety
Intended use, local checks and what to do when information is unavailable or wrong.
Read the safety approachTrust centre
Clear information.
Considered decisions.
Trust is built through evidence, good questions and clear responsibilities. Here is how to approach the assessment of Bedbord and TESS.
A transparent starting point
Ask for evidence.
Know what it covers.
Requirements depend on the product, software release, intended use and deployment setting.
This website does not publish verified ISO certificates, NHS DSPT status, a completed DTAC assessment, product conformity declarations or a clinical safety case. Their availability and applicability must be confirmed for the product you are assessing. Nothing here claims NHS approval or universal compliance.
Data protection
Clarify controller and processor roles, data flows, lawful basis, retention, hosting and any international transfers.
Deployment reviewClinical safety
Assess whether DCB0129 and DCB0160 apply. Request release-specific safety documentation, residual risks and local deployment responsibilities.
Evidence to confirmSecurity
Discuss access controls, encryption, device updates, vulnerability handling, backups and incident response. Verify the implemented controls.
Evidence to confirmProduct conformity
Ask for the exact hardware model, intended-use statement, relevant conformity documents, cleaning guidance and electrical-safety information.
Evidence to confirmAccessibility & usability
Test with representative users, realistic lighting and placement, and the interaction methods needed in your setting.
Local assessmentIntegration & continuity
Confirm supported interfaces, update responsibility, downtime behaviour, data freshness and a safe fallback.
Deployment reviewWebsite privacy
What the enquiry forms do with your information, and how to exercise your rights.
Read the privacy noticeAccessible experiences
Website features, known limitations and how to request another format.
Read accessibility informationA conversation is a good start
Let’s ask the
right questions together.
Bring your clinical, digital and procurement colleagues into the conversation.