Trust & legal

Website terms

The terms for browsing and using the TruSelv marketing website.

Updated 15 September 2026 Version 1.0

Using this site

This website introduces TruSelv, Bedbord and TESS and provides routes to product enquiries and support. Use it lawfully and with respect for other people’s privacy. If you cannot use the site, contact us for an alternative route.

A demo request is a request for contact. It does not confirm a meeting, deployment, purchase, delivery date or support service level. An order enquiry is not a contract of sale.

Product information

Product descriptions explain intended uses and areas to explore during discovery. The applicable specification, app release, included accessories, compatibility, pricing and terms must be confirmed before purchase or deployment. Images and films may be illustrative or synthetic and are not evidence of a clinical deployment, customer endorsement or final production bundle.

Bedbord is presented as a bedside communication display and TESS as an engagement experience. Content on this website is not medical advice or a substitute for professional assessment, clinical records or emergency services.

Resources and estimates

Product briefs and planning checklists support discussion; they are not certifications, safety cases or release-specific instructions. The calculator uses user-entered assumptions to model time and value. It does not guarantee savings, clinical benefits or environmental improvements.

Care organisations remain responsible for their local assessment, clinical decisions, procurement approvals and deployment responsibilities.

Intellectual property

TruSelv branding, site design and authored content are protected by applicable intellectual-property rights. You may read, download and share our published PDFs internally for product evaluation, with attribution and without altering their meaning. Do not imply an endorsement or use our brand as your own.

Third-party marks remain the property of their owners. Local fonts are distributed under their supplied SIL Open Font Licences. Other uses of site material require permission unless permitted by law.

Availability and external links

We aim to keep information useful and accurate, but website access and content may change or be interrupted. We cannot guarantee uninterrupted availability. External links are provided for convenience and reference; their operators control their content and services.

Do not attempt to disrupt the website, bypass security, introduce malicious software or collect information about other visitors.

Liability and applicable law

Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud or death or personal injury caused by negligence, or limits mandatory consumer rights. Product purchases are subject to the applicable sale agreement and statutory rights.

These website terms are governed by the law of England and Wales. This does not take away mandatory consumer protections or rights to bring proceedings in a court available under applicable law.

Contact and updates

Contact support@truselv.co.uk with website questions. The date at the top identifies this version. Separate sales terms, the privacy notice and the acceptable use guidance explain other relevant matters.

Your privacy

This site uses no advertising cookies, analytics trackers or third-party video embeds. Fonts, images and videos are served with the site.

Forms and the basket stay in this page’s memory and are cleared when you leave or reload. Opening secure checkout loads Stripe’s payment form and necessary payment/fraud-prevention technology. Stripe’s privacy policy applies; see our cookie policy. App stores have their own policies.

Read the cookie policy